360° Stakeholder Review
Interviews
process review
impact review
value definition
a great company is always learning how they can improve their services
In a 360° review, experiences from team members, clients, and end-users are gathered to improve processes, uncover hidden values, and identify new areas of business.
The review determines the impact of the project on all stakeholders in the following areas:
• team work & process
• business value
• impact in the organisation
• impact for end-users
• next steps and new opportunities.
Timing:
Midpoint: Reviews can take place in the middle of a project, to evaluate the past, and determine the future direction. This helps to renew the focus, and increase collaboration.
Post: A post-project review, adds more reflection on the learnings, and the impact in the organisation.
Duration:
1-3 months
